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Privacy Policy

Last updated: December 15, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a deposit, or contact our support team. This may include:

  • Name and contact information (phone number, email address)
  • Payment information and transaction history
  • Account credentials and preferences
  • Communications with our support team
  • Device information and IP address

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our gaming services
  • Process transactions and manage your account
  • Send you important updates and notifications
  • Improve our services and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety
  • With trusted service providers who assist in our operations
  • In connection with a business transfer or merger

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data centers and infrastructure
  • Employee training on data protection

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Restriction: Limit how we process your information

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and settings
  • Analyze how our services are used
  • Provide personalized content and advertisements
  • Ensure security and prevent fraud

You can control cookie settings through your browser preferences, though disabling certain cookies may affect functionality.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain security and prevent fraud

When we no longer need your information, we will securely delete or anonymize it.

8. International Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@pak.game
  • Phone: +92-XXX-XXXXXXX
  • Address: [Your Business Address]